The Key Resource Group Story

Industry-leading permanent and temporary staffing solutions since 1983.

Buffalo’s Staffing Leader for Four Decades

In 1983, Key Resource Group, LLC was founded with a simple goal: to help job seekers find meaningful work with leading companies and to assist employers with their staffing and workforce solutions needs, all in the service of strengthening our communities through the power of staffing. We’ve remained laser-focused on that mission ever since. Only 5 years later, in 1988, KRG’s current CEO and owner, Carolyn Gala, landed a job as a recruiter on the direct hire team. Within two years, she was managing the division and founded and managed the legal placement division that is, to this day, WNY’s premier legal staffing service. Carolyn became a Partner in 2002 within 15 years of starting with KRG – in 2005, she became the sole owner.

Our employment agency in Buffalo, NY, is a local, independent, and woman-owned staffing firm that grew to be the 6th-largest woman-owned employer in Western New York. Today, our firm provides full-service staffing and recruiting across industries like accounting and finance, administrative, engineering, health care, IT, HR, legal, sales and marketing, and manufacturing. We have even been named to the Inc. 500 list, identified as one of the fastest-growing small businesses in the United States. Additionally, we are certified as a Women-Owned Business Enterprise (WBE), a Disadvantaged Business Enterprise (DBE), a Small Business Enterprise (SBE), and a Minority Business Enterprise (MBE). KRG has also been voted one of the best places to work in Buffalo and received an Excellence in Business Award from the Small Business Administration.

Our business model is a down-to-earth, honest approach to placing people in jobs they belong in. And we believe in Buffalo – our roots here are deep, and we are committed to contributing back to the community in a way no other industry can: by driving our local economy. We’re people helping people, and we do it exceptionally well. We’re proud of the relationships we’ve built in the Buffalo-Niagara region by successfully placing candidates for four decades.

Are you an employer in Buffalo or WNY looking for temporary, contract, temp-to-hire, payrolling, or government contracting services? Get in touch with our team and tell us about your staffing needs. If you’re looking for work in the area, call one of our experienced job recruiters in Buffalo to get started on your search. Joining the KRG family means you’re putting four decades of experience to work on your behalf – we look forward to doing the same for the next 40 years and helping as many people and businesses as possible along the way.

Our Certifications

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NAICS Codes: 561310 – Employment Placement Agencies • 561320 – Temporary Help Services

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