Western New York’s
Staffing Leader For 40 Years

I am so appreciative that I received such great service from key Resource Group. They have been able to handle my needs in both a temporary and permanent capacity. The difficulties of finding the right healthcare applicants have been eased due to the hard work of Key Resource Group. Thanks so very much!

Any company is only as good as its people and Key Resource Group’s CEO, Carolyn Gala, is an expert at determining your needs, knowing your team and streamlining that which is always difficult and filled with risk: hiring. She is caring, understands people and knows the business. I have referred her to clients, friends, and colleagues without hesitation. You are wasting your time and money if you are hiring or recruiting in any other way.

Key Resource Group has worked with us in every capacity possible – from contract staff to full-time employees as well as assisting us with special projects. They tap into a systemwide approach to delivery and use teamwork to fill our needs. No wonder they are our preferred supplier. We always feel like we’re their only customer – top notch #1 service in every way!

I have worked with Key Resource Group for many years and enjoy dealing with everyone there. Their commitment to finding someone that fits your placement needs exceeds all expectations. The one-on-one service you get makes it a pleasant experience in dealing with many issues that may come up in a business and the quality of candidates that are referred to us are never disappointing.

In a busy environment, there is no time to screen numerous resumes and candidates. Just knowing that they have done this takes the pressure off of finding someone that you want working in your business. I would recommend Key Resource Group as a very professional and reliable resource in helping anyone fill their placement needs.

I would like to share my experience working with the entire KRG staff. I was looking for sales people in Rochester, Buffalo and Erie, PA. I knew they could help me in the Buffalo Market but was not too sure they would be successful in the other markets. I had spent 6 months trying to find the right people. I had made one hire but terminated them after 8 weeks. I partnered with KRG in June of 2016. They were relentless in their pursuit of candidates. My company has many hoops that people have to go through to become a member of our company. I am sure other recruiters would have given up on us based on these standards, but they did not.

I now have all my slots filled with members I am confidant will contribute to our company’s success. Several of the candidates I interviewed mentioned what great personal attention they were given by KRG. Not only did they meet my needs, but also those that were searching for jobs. I have been in the customer service field for over 40 years, and KRG is one of the best companies I have ever partnered with.

Key Resource Group takes a long-term relationship driven approach to all aspects of their business. It’s not just about a specific assignment. It’s about understanding our true staffing requirements and delivering the right solution to our needs. Since 1996, KRG has continuously demonstrated an unparalleled commitment to excellence in all aspects of our relationship; to me they are synonymous with integrity.

KRG is a ‘key resource’ in providing excellent service. I use them because they listen; they ask intelligent questions to really understand our needs. They know how and where to find the kind of people we want. They’re very selective. They only send us what we truly want, ‘the best of the best.’ I know I’m dealing with very experienced recruiters who take time to not the particulars of every order.

I have found Key Resource Group to be one of the most ethical and successful agencies that I have had the pleasure of working with in my many years in Human Resources Management. I would make a recommendation without hesitation.

I cannot thank you enough for directing Theresa our way! She has truly been an asset and I continue to receive extraordinary compliments on her professionalism and manner in dealing with her peers and patients. She is a perfect fit for our needs! There is so very much to be said for an experienced employee.

I have had the pleasure of working with Key Resource Group for over a decade now and have always been impressed by their professionalism and responsiveness to our needs. Our firm has gained a competitive advantage in the marketplace utilizing their services due to their many years of experience placing legal candidates in local firms. Their extensive testing programs pre-qualify a large pool of candidates for our consideration. We use Key Resource Group to find the full range of highly qualified support staff including reception, secretarial, and paralegal candidates.