Western New York’s
Staffing Leader For 40 Years

Key Resource Group has worked with us in every capacity possible – from contract staff to full-time employees as well as assisting us with special projects. They tap into a systemwide approach to delivery and use teamwork to fill our needs. No wonder they are our preferred supplier. We always feel like we’re their only customer – top notch #1 service in every way!

I just wanted to send you a quick note to update you on our two new staff “family” and THANK YOU !!! for making the wait so worth it.

They are both wonderful assets to our office even after a short time.  Melissa fit in so quickly and effortlessly, it was like she had been here all the time. Erin has only been here a few weeks, but she has caught the eyes of all the providers and they are very pleased.  She has great work ethics and wonderful personality!

So I just wanted to say Thank you for finding two really wonderful additions to our office…

Key Resource Group takes a long-term relationship driven approach to all aspects of their business. It’s not just about a specific assignment. It’s about understanding our true staffing requirements and delivering the right solution to our needs. Since 1996, KRG has continuously demonstrated an unparalleled commitment to excellence in all aspects of our relationship; to me they are synonymous with integrity.

Any company is only as good as its people and Key Resource Group’s CEO, Carolyn Gala, is an expert at determining your needs, knowing your team and streamlining that which is always difficult and filled with risk: hiring. She is caring, understands people and knows the business. I have referred her to clients, friends, and colleagues without hesitation. You are wasting your time and money if you are hiring or recruiting in any other way.

KRG is a ‘key resource’ in providing excellent service. I use them because they listen; they ask intelligent questions to really understand our needs. They know how and where to find the kind of people we want. They’re very selective. They only send us what we truly want, ‘the best of the best.’ I know I’m dealing with very experienced recruiters who take time to not the particulars of every order.

I would like to share my experience working with the entire KRG staff. I was looking for sales people in Rochester, Buffalo and Erie, PA. I knew they could help me in the Buffalo Market but was not too sure they would be successful in the other markets. I had spent 6 months trying to find the right people. I had made one hire but terminated them after 8 weeks. I partnered with KRG in June of 2016. They were relentless in their pursuit of candidates. My company has many hoops that people have to go through to become a member of our company. I am sure other recruiters would have given up on us based on these standards, but they did not.

I now have all my slots filled with members I am confidant will contribute to our company’s success. Several of the candidates I interviewed mentioned what great personal attention they were given by KRG. Not only did they meet my needs, but also those that were searching for jobs. I have been in the customer service field for over 40 years, and KRG is one of the best companies I have ever partnered with.

I have had the pleasure of working with Key Resource Group for over a decade now and have always been impressed by their professionalism and responsiveness to our needs. Our firm has gained a competitive advantage in the marketplace utilizing their services due to their many years of experience placing legal candidates in local firms. Their extensive testing programs pre-qualify a large pool of candidates for our consideration. We use Key Resource Group to find the full range of highly qualified support staff including reception, secretarial, and paralegal candidates.

Key Resource Group has been very responsive and very helpful. I got the idea that they really wanted to meet my needs. Key Resource Group did a better job of identifying qualified RN’s than other agencies in the past. They definitely made my job a little easier.

Cardiology Group of WNY has been using – with great success – Key Resource Group for a majority of our hiring. Key Resource Group listens to our needs and their ability to communicate brings us success in building a very good team, from clerical to nursing, Key Resource is a company we trust and can count on when recruiting. They are a first-class organization.

I have found Key Resource Group to be one of the most ethical and successful agencies that I have had the pleasure of working with in my many years in Human Resources Management. I would make a recommendation without hesitation.